From the moment I inquired about the Brompton bicycle, David at B-Fold gave new meaning to the words customer service. I had a very negative e-commerce experience recently, and David went out of his way to make me feel comfortable about the transaction. He is incredibly knowledgeable about the bicycles, and he spent much time imparting some of that knowledge to me. Of course, the quality of the Brompton is extraordinary, but the quick and attentive service made B-Fold stand head and shoulders above the rest of the Brompton dealers. I had requested many special features on my bike, including a custom paint job, and David placed the order with Brompton in England; I received it in two weeks' time. I recommend B-Fold without reservation!
Kathryn Yung Portland, ME